Unlock peace of mind with guaranteed protection during your renovations.
A subsidiary of the Association de la Construction du Québec (ACQ), ACQ Résidentiel is a recognized company that has been administering guarantee plans for more than 25 years. Our mission? Ensure consumer protection by supporting residential contractors to ensure compliance with the most stringent construction standards.
The Renovation Quality Guarantee plan supports homeowners’ interests and covers residential renovations of all sizes — whether it’s your home, condo, cottage, or plex.
The Renovation Quality Guarantee protects your investment if there are mishaps, such as hidden defects, construction defects, or uncompleted work by the contractor.
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Finding the right general contractor is a homeowner’s top priority to make sure a project meets expectations.
That’s why Billdr’s network is composed of certified professionals, from general contractors to engineers and architects, to make sure your home is in good hands.
You can purchase the ACQ Résidentiel Renovation Quality Guarantee through Billdr at a rate of approximately 2% of your construction costs (Billdr does not charge a markup).
Once the fee is paid, the ACQ Résidentiel provides a guarantee certificate confirming that the project and the general contractor are approved, so that construction can begin.
To move your project forward, you need to pay a deposit to the general contractor.
The general contractor’s team starts construction work on-site.
Once your home renovation is complete, the ACQ Résidentiel will send you a certificate of work completion to mark the beginning of your guarantee coverage.
In Québec, you are automatically covered under the legal warranty. The latter offers basic protection on all purchases in the province. Consumers can get a refund or replacement if the goods or services received are not good quality, durable, safe, or in line with expectations.
The Renovation Quality Guarantee provides you with added protection for setbacks during home renovations. It ensures that replacement of defects, repairs, maintenance work, and corrections are done within a set timeline.
To minimize disputes, the ACQ Résidentiel enforces strict measures to ensure that a project meets construction norms. If a dispute arises, their team of expert mediators works to find a simple, efficient, and fair solution. They handle each request professionally to facilitate communications between homeowners and general contractors while treating both parties equally.
